Saturday, April 11, 2015
Is your Supervisor the Real Safety Hazard?
By Mel Carriere
Please excuse my extended absence. The normally irrepressible, coastal wrecking Tsunami was dammed and channeled into submission by a sore throat and headache I have been battling for the last couple of days. My brain felt like a bag of wet garbage that has been marinating in the sun for three days, and there were no ideas at all dripping out of that malodorous mush. All the same, I finally beat the bug by going to bed early Thursday and Friday. I think my brain is cranking again; I'll let you be the judge of whether I should continue writing or just go back to sleep.
I managed to keep one droopy, feverish eye on Facebook as I convalesced, and there was a lot of buzz there about the LLV that overturned in Prince Georges, Maryland. You can see the gruesome aftermath for yourself in the photo above. There seems to be no official statement of the identity of the employee yet, who is reported to be in critical condition, but of course the word gets around on social media by the coworkers of this letter carrier, and reliable people with a lot of online contacts report that the carrier involved in the accident is a Rural Carrier Associate (RCA) who was speeding and not wearing his seat belt.
Speeding and not wearing a seat belt were admittedly both very poor decisions on the part of this letter carrier, who is paying the price for his recklessness. But it is not surprising to me that he did it, because we see this sort of thing every day, mostly among our newest employees, the RCAs and CCAs of the world, who get caught cutting corners all the time in a desperate attempt to shave a second here and a second there to appease the ridiculously unrealistic expectations of their supervisors. What is surprising to me is the lack of fingers I see pointing at Postal Management, who undoubtedly created the climate that sent this RCA flying from his vehicle and his LLV flipping over across the median, where it came to rest considerably worse for the wear in the unnatural position it appears in the above photo. If the condition of the LLV is any clue, I shudder to think about how the driver wound up.
I'm sure the morning after the accident they had a somber little stand up talk at the station where this carrier worked, probably delivered by the same supervisor who was cracking the whip behind that RCA the day his LLV flipped over. While painfully biting his or her tongue, this supervisor most assuredly told the assembled employees to slow down and to make sure to wear seat belts. We've all attended this concert before, and we'll be there again. Then, after the gloomy little speech was over this same supervisor probably went about distributing the work load the same way as the day of the accident, perhaps piling on even more since they were now short a body.
The audience for that speech was undoubtedly peppered by several grizzled old veterans like you and I, shaking their heads smugly and self-righteously while thinking about what this youngster involved in the accident should have done or what he shouldn't have done. It's easy to say "Oh, I would never do that," when your job is safe and you can take your time without any fear of not passing probation or not being brought back when your year is up, or whatever time period applies for the RCAs. But if you think back, way back, there was a probably a time when many of us freshly minted letter carriers were doing the same sort of things to shave a minute here or there to meet the impossible demands of some barking, bulldog boss. Who hasn't left the seat belt off to be able to jump in and out of the vehicle quicker on stop and hop deliveries? Who hasn't driven a mounted route with mail on the arm? Luckily the great majority of us lived through these days and grew older and wiser in the process, so that we could stand in judgement of one who did not come out so well.
Here we are in the present, therefore, pointing a self-righteous finger at this young man instead of directing our digit toward where it really belongs, which is Postal Management. And such is the reason why these abusive practices and policies never get changed; because we focus too much on the symptoms of the disease - the RCA that flipped his vehicle over and is now lying in a hospital bed; and not on the underlying cause of the disease - this being the supervisors and managers pushing this unfortunate fellow, all of whom are sleeping tonight in their own beds. We all nod solemnly at that stand up talk, say of course we agree that he should have been wearing his seat belt and that's the end, the investigation stops there. Delivery supervisors are never held accountable for their culpability in shamelessly dishing out unrealistic expectations to employees driving dangerous, poorly maintained vehicles in order to drive meaningless, misleading, manipulable "variances" that are the end all of everything in the management mindset. Maintenance supervisors are rarely held accountable for faking reports to keep this chicken wire and duct-tape patched LLV fleet illegally and immorally on the road. And meanwhile this poor kid lying in the hospital somehow winds up as the villain of the piece, rather than the victim that he really is.
The Postal Tsunami is a powerful wave propelled by copious quantities of Starbuck's coffee, which is not cheap. I have nothing to do with ad selection here, but unless these ads completely annoy or offend you I would appreciate if you could check out what my sponsors to the right and down below have to say. Thanks for your support.
Photo from: http://www.wjla.com/articles/2015/04/man-critically-hurt-in-postal-truck-crash-on-route-450-in-bowie-113050.html
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Very true, Mel. As a 28 year veteran clerk (who needs fresh air and sunshine?) I've seen management turn a blind eye to many a safety violation. Seems nowadays it's not a violation until you or I get hurt and they have extra paperwork to fill out...
ReplyDeleteRobert Stevenson this article has generated much more controversy than I thought on Facebook. Many insist that the carrier was entirely at fault and management had nothing to do with it. My point is that management creates the hostile, stressful climate that makes people cut corners.
DeleteMel you are right> Management sets up these unattainable expectations and we as employees work to make sure the mail is delivered and in many cases by ANY means necessary. The means we go through to process mail under the conditions given is never a problem until someone gets hurt and then all hell breaks loose and management who are fully aware, condone and fully benefit from our recklessness the turn their backs on us and blame us. We are fools to think otherwise. Our lives and bodies are more important than this. People we must wake up and acknowledge the more we do the more they want and the more $$ they get. I am guilty of working through breaks and lunches in the name of getting customer mail out but why does the brunt of that worry be on my back when all management does is cut jobs and work force and every change is not for the benefit of the customer who year after year are getting worse service. They are hell bent of privatizing and getting rid of us veteran workforce anyway. It is an HONEST Day work for HONEST Day Pay. So as we enter into contract negotiations your hard work and recklessness and dedication will be rewarded with 1% percent raise and a 10% increase in health benefits and 15% raise in union dues and a 100% percent more unattainable goals set by mgmt. What do they get? The big percent severance package when they have successfully destroyed the USPS . WAKE UP PEOPLE
ReplyDeleteYes, sometimes we skip our lunch and breaks natasjja to make them happy only to be told - wait until your route inspection day when you finish at 2 pm. Route inspection day rolls around and they manipulate the mail so there is no DPS and no Parcels so we do indeed get back early. Then we get an add and have to run even more. Vicous circle.
DeleteMel I wanted to post this on FB but without my actual name if you like you can post it there as Natasjja. Thanks
ReplyDeleteManagement tends to forget that it also means caring for your subordinates... not just dishing out orders. Whether that means making sure the subordinates are meeting standards or finding out why they can't, or ensuring that they are following regulations. Either way, it was the duty of this delivery person to buckle their own seat belt and to abide by the speed limit, and to inform their management why they are unable to meet the expectations they were given. A failure to communicate.
ReplyDeleteTrue nuff nonymous but management also has these kids running scared, and their job is not as protected as much as yours and mine when they can't make it across the finish line in time.
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